Will the same technician be servicing and repairing the equipment? The service department staff, teams two technicians with your facility. The goal then is for everyone within our company to familiarize themselves with your equipment, operations, and procedures as quickly as possible. This is just one more way that AIRTECH MECHANICAL, INC. can continue to provide our clients with consistently responsive service. What happens if our system fails after hours? Our phone numbers are programmed to be answered by our long-time, very well staffed answering service. An operator will not only listen and record the details of your emergency call, but also will relay the information immediately to an on-call technician. A confirming telephone call from the responding technician within the first 30 minutes is our standard procedure. This assures you that help is on the way. It is a vital part of the services offered to our clients whose needs must be met 24-hours a day. What areas does your company service? Services are available throughout the greater Bay Area. From our office in Fremont, CA we can service from San Jose to San Francisco within minutes. What type of systems does your company work on? We work on all types of systems from VVT, VAV, Multi-zone, single zone, re- heat, dual-duct systems, clean rooms, chilled-water loop, built-up systems, package units, small and large boxcar units and more from all type of manufacturers. How often should my equipment be serviced? While keeping within manufacturers' minimum guidelines, this is largely determined by information such as building operating hours, system applications, age of equipment, and external/environmental conditions. Our tasking software factors in information such as equipment inventory, including certain geographical factors, to provide you with a tailor-made maintenance program. Can someone come out and look at my project? Yes, our service/sales account representatives or project managers are available to meet with you now! Experience proves that a regular preventive maintenance is the best way to ensure smooth operation of any system. We develop comprehensive maintenance programs and repair programs to save our clients' time and money by correcting minor problems before they cause system down time, loss of production, and/or occupant discomfort. FAQ Meet the Team About Us Contact Us Services Home
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